COVID-19 – PHONE HEALTHLINE 0800 358 5453 FOR ADVICE:
- if you have had close contact with a person with confirmed coronavirus in the 14 days before onset of illness
- if you have a fever (more than 38 degrees) OR any acute respiratory infection and shortness of breath OR cough OR sore throat with or without a fever.
A warm welcome from Cromwell Medical Centre
Cromwell Medical Centre is the largest and most established medical services provider in Cromwell, with highly qualified medical and nursing staff. We are also a teaching practice for undergraduates.
We have useful links on our site, general health information, an overview of the wide variety of services that we offer and information about how to enrol as a patient. Please click here for a full list of all our charges.
Existing patients can contact us by email for appointment enquiries and to request repeat prescriptions. New patients and visitors are always welcome.
We encourage new patients to enrol with us as soon as this is convenient, even if you do not need to consult a doctor straight away. Enrolment in person only takes a few minutes at reception. The enrolment form can also be downloaded here and then completed and handed to the reception team. Please bring photo ID with you when you enrol.
We look forward to seeing you.
TRAFFIC LIGHT TRIAGE
With the increasing likelihood of Covid 19 in the community, Cromwell Medical Centre is following the Traffic Light Triage:
- Patients vaccinated with 1, 2 or 3 doses of Covid vaccine.
- Patients over 12 must wear a mask over mouth and nose.
- You must have NO respiratory symptoms e.g. cough, cold, runny nose, fever or loss of sense of smell.
Unsure what to do? Phone reception before your visit.
Patients should NOT enter the building. Phone first to make a tele-consult or a respiratory RED STREAM appointment. This applies if:
- You are over 12 years of age and have NOT had a Covid Vaccine.
- You cannot wear a mask. Even if you have “a Mask exemption” you are a RED STREAM patient and need a tele-consult or be seen in the respiratory clinic. Please phone reception.
- Your problem is respiratory or you have symptoms of Covid 19 – do not enter the medical centre -phone before for triage into a respiratory clinic.
- You want a Covid swab for work or travel – phone reception to sort out an appointment.
- You have had contact with a Covid positive patient and need a Covid swab – You are RED STREAM. Phone for an appointment.
Kia Ora to the wider Cromwell community. In order to comply with the New Zealand Government’s Level 2 restrictions, we will be making some changes to how our practice operates until further notice.
We will remain open as as an emergency service. Patients with urgent requirements are able to be seen in person. Please note that we will be trying to keep physical contact with patients to an absolute minimum.
For all other requests, please call 03 445 1119 to be triaged by the A&E nurse. We will be putting in place medical protocols to deal with patients who require a physical consult. This is designed to keep the patient and our staff free from infection.
Please note that patients will be required to wear a mask and sit 2 metres apart in our waiting room.
If you require a repeat prescription please try and use our online portal (Health 365). If you are not currently registered with Health 365 please call the medical centre to discuss with our admin team. You will require a physical consultation if you need blood pressure or diabetes medication.
CMC is a designated Covid Swab clinic for registered and casual patients. Please phone reception to book your slot. Please remember to wear a face mask to your test.
There is usually a 24-hour turn around for results. You will be required to self-isolate until a negative result is returned. Covid tests are for those who are symptomatic or who have visited “locations of interest” announced by Public health.
We will be providing regular information updates to our patients over the coming days. Please check our Facebook site “Cromwell Medical Centre”.
Pacific Radiology has reopened for X-ray and ultrasound.
Free breast screening mammograms are provided to eligible women aged 45-69 by Breast Screen Aotearoa every 2 years. For Cromwell patients this is done in Alexandra or Frankton.
New Zealand wide, they diagnose 200 cases of breast cancer every 6 weeks. Another 200 women will find their own breast cancer every 6 weeks.
No breast screening mammograms have been available over the lockdown, however the programme has now restarted – if you are overdue a screening mammogram please contact Breast Screen Aotearoa on 0800 270 200 if they have not contacted you by phone.
If you have noticed a breast lump please make an appointment with your doctor at CMC.
Did you know that you can now get direct access to Cromwell Medical Centre via your laptop or phone?
Health 365 is an online portal where you can make appointments, order repeat prescriptions and receive test results without having to make a phone call.
Please call our medical reception team on 03 445 1119 and we will help you get registered. It is a very simple process and great technology.
Please take the time to get registered with Health 365.
Monday – Friday: 8:30am – 5:30pm
Saturday – Sunday : 10am – 3pm
Please note that the weekend clinic will be a phone triage service. Please call Cromwell Medical Centre on 03 445 1119 and a doctor will be able to help you.
After Hours Care
If you require medical attention after hours please phone:
Remember – In emergencies dial 111